Terms of Service
These Terms of Service govern your access to and use of BeSmart.ai's application(s), including features accessed via Facebook Login and other social media platforms. Please read these terms carefully before using our services.
1 Acceptance of Terms
By accessing or using BeSmart.ai's application(s) — including through Facebook Login, Instagram, LinkedIn, Twitter/X, or any other connected social media channel — you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
If you do not agree to these Terms, you must not use our services. These Terms constitute a legally binding agreement between you and BeSmart.ai, a company registered in the Kingdom of Saudi Arabia.
2 Description of Services
BeSmart.ai provides an AI and machine learning platform delivered through the following core products and services:
Backbone
A Retrieval-Augmented Generation (RAG) SaaS platform that empowers BeSmart.ai clients to rapidly create and embed AI-powered knowledge bases and conversational assistants into their own websites and applications. Clients can connect their documents, data sources, and content to build custom AI experiences with minimal setup. Backbone uses social media authentication to support streamlined user login and onboarding within client deployments.
DataServ
A synthetic data infrastructure product for AI/ML development, compliance, and data augmentation. DataServ may utilize social media engagement data and signals (with explicit user authorization) to produce high-fidelity synthetic datasets that meet enterprise and regulatory requirements.
QuickWave
An AI-powered content creation and social media automation platform. QuickWave connects to Facebook, Instagram, and other social channels via OAuth to enable content generation, scheduling, publishing, analytics, and performance reporting — all from a single interface.
These services, and any future BeSmart.ai products, are governed by these Terms. Specific features within each product may be subject to supplementary terms presented at the time of use. Services may be updated, expanded, or modified from time to time. We will notify you of significant changes.
3 Eligibility
To use our services, you must:
- Be at least 13 years of age (or the minimum age required in your jurisdiction)
- Have the legal capacity to enter into a binding agreement
- Not be barred from using our services under applicable law
- Comply with Facebook's Platform Policy and the terms of any other connected social media platform
By using our services, you represent and warrant that you meet all eligibility requirements.
4 User Accounts & Authentication
4.1 Facebook Login
Our app supports authentication via Facebook Login. When you use this feature:
- You authorize BeSmart.ai to access information from your Facebook account as described in our Privacy Policy and as permitted by your chosen Facebook permissions
- You agree to comply with Facebook's Terms of Service and Community Standards
- You acknowledge that BeSmart.ai is not affiliated with or endorsed by Meta Platforms, Inc.
4.2 Account Responsibility
You are responsible for all activities that occur under your account. You agree to:
- Provide accurate and complete information during registration
- Maintain the confidentiality of your authentication credentials
- Notify us immediately of any unauthorized account access at security@besmart.ai
- Not share your account with others or create accounts for the purpose of abuse
5 Permitted Use
You may use BeSmart.ai's services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, national, or international law or regulation
- Use the platform to access, scrape, or harvest data from social media platforms in violation of their terms
- Attempt to gain unauthorized access to any part of our systems or infrastructure
- Upload or transmit malicious code, viruses, or harmful content
- Impersonate any person or entity, or falsely represent your affiliation
- Use our AI content tools to generate spam, misinformation, or content that violates platform policies
- Reverse-engineer, decompile, or disassemble any part of our software
- Resell, sublicense, or commercialize our services without written authorization
6 Social Media Platform Compliance
Our services integrate with third-party social media platforms. You agree to:
- Use connected social media data only for the purposes permitted by those platforms' terms
- Comply with Facebook's Platform Policy and all applicable platform-specific developer policies
- Not use our platform to circumvent platform rate limits, access controls, or terms of use
- Acknowledge that social media platforms may modify their APIs or policies, which may affect features of our service
BeSmart.ai is not liable for changes to third-party platform policies that affect our service features.
7 AI-Generated Content
Our platform includes AI-powered content generation tools. You acknowledge and agree that:
- AI-generated content is provided as a tool to assist you — it is not a substitute for professional judgment
- You are solely responsible for reviewing, editing, and approving any content before publishing
- You must ensure that published content complies with applicable laws, advertising standards, and platform guidelines
- BeSmart.ai does not guarantee the accuracy, originality, or suitability of AI-generated content
- You retain ownership of content you create using our tools, subject to the licenses granted in Section 9
8 Fees & Billing
Certain features of BeSmart.ai require a paid subscription. By subscribing:
- You authorize us to charge your designated payment method on a recurring basis
- Subscription fees are billed in advance and are non-refundable except as required by applicable law
- We reserve the right to modify pricing with 30 days' written notice
- Failure to pay may result in suspension or termination of your account
For billing inquiries, contact: billing@besmart.ai
9 Intellectual Property
9.1 Our IP
All software, designs, algorithms, trademarks, and content comprising the BeSmart.ai platform are the exclusive property of BeSmart.ai or its licensors. Nothing in these Terms grants you any rights in our intellectual property except as explicitly stated.
9.2 Your Content
You retain ownership of content you submit to or create through our platform. By using our services, you grant BeSmart.ai a limited, non-exclusive, royalty-free license to process and store your content solely to provide the services to you.
9.3 Feedback
Any feedback or suggestions you provide about our platform may be used by BeSmart.ai without obligation or compensation to you.
10 Privacy
Your use of our services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the data practices described in our Privacy Policy.
11 Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BESMART.AI DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our services will be uninterrupted, error-free, or free of viruses. Social media data and AI-generated insights are provided for informational purposes only.
12 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BESMART.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
Our total liability to you for any claims arising under these Terms shall not exceed the total fees paid by you to BeSmart.ai in the 12 months preceding the claim.
13 Indemnification
You agree to indemnify and hold harmless BeSmart.ai, its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including legal fees) arising out of or related to:
- Your use of the services in violation of these Terms
- Your violation of any third-party rights, including social media platform terms
- Your violation of applicable law
- Content you submit, create, or publish through our platform
14 Termination
Either party may terminate these Terms at any time. We may suspend or terminate your account immediately if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or pose a risk to the platform or other users.
Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination (including IP rights, disclaimers, and limitation of liability) will survive.
15 Governing Law & Dispute Resolution
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts of Riyadh, Saudi Arabia.
16 Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes by updating the "Effective Date" and, where appropriate, notifying you by email. Your continued use of our services after changes take effect constitutes your acceptance of the revised Terms.
17 Contact Us
For questions or concerns regarding this document, please contact:
BeSmart.ai — Data & Legal Team
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